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Customer Service Over the Phone


    Seeders : 0      Leechers : 0
Hash :F21CFE40646A6CA264646620646DECB191E3CE08
Added :1 Year+ in Movies
Size :1.05 GB
Stream :Watch Full Movies Online @ Movie4u
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Customer Service Over the Phone
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Torrent File Content (48 files)


{ www.SceneTime.com } -Customer_Service_Over_the_Phone
    01_Course_Introduction
          01_Introduction.flv -
13.18 MB

    02_The_Basics_Of_Customer_Service
          02_Introduction.flv -
3.37 MB

          03_What_A_CSR_Really_Does.flv -
9.77 MB

          04_Importance_Of_Customer_Service.flv -
60.39 MB

          05_What_Are_The_Customers_Unspok.flv -
29.72 MB

          06_Consistency_In_Level_Of_Servic.flv -
49.76 MB

          07_Challenges_Of_A_CSR.flv -
40.23 MB

          08_The_Dissatisfied_Customer.flv -
28.92 MB

          09_Additional_Call_Expectations.flv -
10.43 MB

          10_The_Benefits_Of_Excellent_Cust.flv -
34.04 MB

          11_Cycle_Of_Excellent_Customer_Se.flv -
10.57 MB

          12_Customer_Service_Starts_With_Y.flv -
18.4 MB

          13_Tips_To_Upholding_Excellent_Cu.flv -
8.33 MB

          14_Concepts_Review.flv -
8.86 MB

          15_Steps_To_A_Non-Sales_Customer_.flv -
86.57 MB

          16_Summary.flv -
4.75 MB

    03_Maintanining_A_Positive_Attitude
          17_Introduction.flv -
4.79 MB

          18_Why_Positive_Attitude_Matters.flv -
60.7 MB

          19_Positive_Customer_Service_Soun.flv -
17.49 MB

          20_Confidence_In_Customer_Service.flv -
13.82 MB

          21_What_Are_Interpersonal_Skills_.flv -
17.14 MB

          22_What_Are_You_Really_Communicat.flv -
39.03 MB

          23_Speak_Clearly.flv -
52.38 MB

          24_Avoid_Quirky_Words.flv -
14.4 MB

          25_More_Communication_Tips.flv -
40.97 MB

          26_Using_Your_Phone.flv -
31.37 MB

          27_Summary.flv -
4.61 MB

    04_Interacting_With_Customers
          28_Introduction.flv -
3.45 MB

          29_Types_Of_Customers.flv -
12.28 MB

          30_Interacting_With_Customers_Ove.flv -
35.4 MB

          31_Listening_Obstacles.flv -
25.53 MB

          32_Good_Phone_Listening_Requirements.flv -
26.98 MB

          33_Dealing_With_Difficult_Calls.flv -
43.68 MB

          34_Empathy.flv -
43.41 MB

          35_Solving_Problems.flv -
16.41 MB

          36_Summary.flv -
3.69 MB

    05_Following_Scripts
          37_Introduction.flv -
3.73 MB

          38_Call_Scripts.flv -
23 MB

          39_Call_Types.flv -
34.36 MB

          40_Troubleshooting_Scripts.flv -
14.4 MB

          41_Steps_To_A_CSR_Sales_Call.flv -
52.45 MB

          42_Tips_For_Following_A_Script.flv -
9.19 MB

          43_Call_Monitoring.flv -
10.75 MB

          44_Summary.flv -
2.12 MB

    06_Course_Summary
          45_Summary.flv -
5.13 MB

     Read this before playing this Movie .txt -
138 bytes

     ST.txt -
52 bytes

     torrent downloaded from www.scenetime.com.txt -
138 bytes



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